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Google Reviews

Conrad Grant

2022-08-03

The management team at Novel Management really cares about their landlord clients and their tenants. This is a great team of professionals and I've worked with them for several years.

Micah Bluto

2022-05-14

We have had the pleasure of renting a property through Novel Management for the past year in Homestead, FL. This was by far the best experience we have ever had renting a property. We specifically dealt with Arnaldo Catanho anytime we had an issue and he would respond immediately and have maintenance out to take care of the issue extremely quick. We highly recommend Novel Management and feel fortunate to have been their clients for the past year.

Paul R.

2022-04-26

As the owner of a Miami condo I'd rented it for 4 years and managed it myself with no difficulty. Then my tenants moved and I got a new tenant through a real estate agent who immediately began causing trouble (changed the locks on the apartment without asking permission, claimed the apartment was dirty after I'd paid for professional cleaning through the realtor). I found Novel Management online. They were the least costly option I found. My new tenant continued to cause trouble: he listed the apartment on Air B&B in violation of the condo rules he'd agreed to. The condo management sent me the listing, clearly showing my apartment and my tenant's listing with his ID, but he still claimed to me directly he hadn't listed it. Novel handled the matter on my behalf with a legal notice to the tenant with a small legal fee. The also handled getting some minor repair work done at very reasonable cost. There online site had extensive reporting that I found helpful for my tax return prep. And they did an extensive analysis of my condo's market potential when the time came up for a lease renewal. Altogether I'm very happy that I engaged Novel instead of trying to manage my problem tenant on my own.

Charles Nichols

2022-03-04

I first contacted Novel Management in the Summer of 2021 when exploring property management companies in South Florida to take over management of a 12-unit apartment building located in Miami Beach (South Beach). After reaching out to several companies I selected Novel Management based on their outstanding presentation, comprehensive total management capabilities, and pricing structure. After 5 months they have resolved all the inherited maintenance issues and have done an outstanding job managing my property. Without question, I highly recommend this company to anyone in need of a highly competent, responsive management team. They handle every aspect of managing a rental property. Novel Management literally provides me with a stress-free situation. I could not be happier with Federico Nunez and Maria Alejandra Gonzales who are top notch property management professionals.

Diego Gonzalez

2022-03-02

I worked with Novel Management for several years as they were managing my rental property in Miami. Federico and Arnaldo were always extremely helpful dealing with the tenant and managed all communications and maintenance of the property. They were particularly a good help when dealing with a difficult tenant. Also, once a previous tenant decided to move-out, they managed to find a new tenant and have all the contracts signed within the span of 2 weeks. They communicate promptly and efficiently and even go the extra mile as they recommended liability insurance companies that I could use as I live overseas and its not easy to find trustworthy local companies. I strongly recommend their services and hope I can work with them in future rental properties (I have recently sold my apartment).

Elima Peterside

2022-01-15

I found Novel Management on a google search and took the risk of trying them out. I must confess that I wasn’t in anyway disappointed. Their service is excellent. Kudos to Arnaldo who was my direct contact and was extremely very professional, he is fast to respond to all challenges and even ready to helped out in other areas of my need. Federico was always happy to assist once I needed help and they both made sure they explain everything in detailed to me before proceeding. I never met this company in person but I did business with them from Abroad. Kudos to you guys 👍👍

Fernando Pascual

2021-09-20

My experience with Novel Management has been outstanding. The property manager, Arnaldo, is very responsive and always available to answer questions. All tenant requests were channeled through work orders which I was copied on. Everything was very transparent and I would recommend their services to any landlord looking for quality service at a good price.

JURGEN LEBACS

2021-09-09

I am extremely satisfied with the services provided by Novel Management! To start with, the team at Novel Management is friendly, knowledgeable, caring and super attentive. The response time to get back to me with answers/action to my questions/requests is fantastic! Secondly, I really appreciate the full transparency during the signup process of their services, all the fine print has been clearly explained and what has been promised is actually delivered. As a landlord who lives in another (far away) state, it gives me incredible piece of mind to trust Novel Management with the management of my property. Bravo!! Job well done!!